Cross cultural programs

Cross cultural programs

Develop your cross-cultural skills

With ongoing, rapid globalization, organizations now have the ability to attract talent from across the world. But with these new opportunities come new challenges. The more diverse your workplace is, the more cultural gaps can drive wedges between colleagues, partners and clients. At Berlitz, our cross-cultural communication training solutions provide powerful, customized tools to maximize performance across cultures and reduce risk for your business.

With the cross-cultural training solutions offered by Berlitz, you will learn the best way to leverage cultural differences and similarities to get the most out of every employee and to make your business attractive to global talent and clients.

Cultural training at Berlitz

Cultural training at Berlitz

Expanding beyond cultural borders opens up a wealth of opportunities for businesses in every industry – from a more effective workforce to more innovative environments. Here at Berlitz, we are dedicated to providing the necessary cultural training programs to make these opportunities a reality for all types of organizations​.

Choose your tool

The Cultural Navigator

The Cultural Navigator

The Cultural Navigator provides valuable information and insights on a wide range of cultural topics important for people and institutions collaborating across borders.​

This online learning platform helps users learn about their own personal cultural preferences and introduces them to the tools they need to communicate and collaborate more effectively with those from different backgrounds.

The platform includes dozens of learning activities and networking opportunities to facilitate collaboration across cultures.

Cultural Orientations Indicator (COI)

Cultural Orientations Indicator (COI)

This personal assessment tool identifies an individual’s area of potential cultural differences and recommends behavioral adjustments to a specific country. The COI generates targeted comparisons and analysis of cultural gaps and provides a detailed tutorial to help intensify cultural sensitivity.

The six levels of culture

All Berlitz cultural training programs address the six levels of culture that impact people’s work-style preferences.

  • National/Societal - What many people think of as the only type of culture, national cultures are the result of their country’s social, political and economic history.
  • Social Identity Group - Each ethnic, religious, social or demographic group in any given place has its own cultural norms.
  • Organizational - Organizations have their own unique cultures, often reflecting the vision and mission of the organization’s founders or current leaders.
  • Functional - Within each organization, functions have their own cultures. For example, the IT department might have a different culture than the marketing department.
  • Team - Building a team is not an easy task, even if the team’s members are all in the same department or have the same goals. The team leader is often the driver of their team’s culture.
  • Individual (inter and intra-personal) - Each person has their own unique culture, the result of their upbringing, education, career experiences, etc.

Cultural Awareness Training

One of the most important elements of a multicultural workforce is the ability to leverage cultural differences for the good of the organization and its employees. Cultural awareness training is the best way to create an inviting work environment that allows every employee to feel comfortable, confident and empowered to connect with others from different backgrounds.

Cultural awareness training centers around the concept that cultural gaps are behind many of the workplace conflicts, gaffes and missed opportunities that stunt business growth. Providing employees the tools they need to bridge cultural gaps and adapt to different situations can improve relationships, increase communication and reduce frustration in cross-cultural environments.

Cultural Diversity Training

Similar to cultural awareness training, cultural diversity training focuses on inclusion. It is essential to understand differences across cultures, and it is just as important to make every workplace inclusive for people from these different cultures.

Berlitz’s cultural diversity training is designed to provide supervisors and managers with the skills necessary to create a work environment that can accommodate staff from various backgrounds. These skills allow your business to reach its full potential by embracing the unique strengths of your diverse workforce.

Cross-Cultural Communication Training

Businesses operate at maximum capacity when leadership and employees have honest, open and respectful communication. For multicultural organizations, keeping these communication channels open ensures operations run efficiently.

Cross-cultural communication training allows your business to streamline processes to avoid miscommunication, create more open channels and help employees feel empowered in multicultural situations.

Cultural Sensitivity Training

Multicultural businesses have tremendous potential to leverage their diversity for wide-reaching success. Cultural sensitivity training ensures an organization’s leadership and employees feel comfortable and empowered in the workplace which increases engagement and productivity.

Berlitz’s cultural sensitivity training isolates cultural gaps present in the workplace and bridges them through combined learning, including assessment, identification and training, which leads to success both internally and with clients.

Cultural Consulting & Training Services with Berlitz

If you are interested in cultural solutions for your organization, contact Berlitz. Our cultural training programs are custom designed and provide solutions for your specific business needs, including:

  • Online instruction
  • Face-to-face training
  • Cultural consulting
  • Cultural assessments

Let us help your organization leverage culture for success.

What customers say about us

The development of language skills occurs using one-on-one classes with native speakers and using an e-learning platform. Course participants always speak very highly of the classes and highlight the full professionalism. This is also evidenced by a noticeable increase in the level of English proficiency (comparing level of proficiency at the beginning and at the end of the course).

Hochland Polska
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The teacher is always fully committed, energetic, optimistic, engaging all participants equally, does not allow even a second's downtime in the lesson. Topics of classes adapted to our needs, Business English combined with everyday situations. Textbook prepared for both groups, methodically perfect! This was undoubtedly influenced by a proper assessment of our skills before the start of the course. Thanks to lessons with Berlitz school we manage to develop our language skills, manage in everyday situations abroad and in professional office conversations. I highly recommend Berlitz to everyone 100%! Learning with Berlitz is a pleasure.

Marc Kolor
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Berlitz is a reliable and dependable partner in the area of learning English. We appreciate the expertise and professionalism in teaching, as well as customization - both in the selection of teachers, as well as in the subject matter and time of classes. We can confirm the high quality of teaching - English classes are very highly regarded by participants and translate into a systematic improvement of their language skills. We are pleased to recommend language classes with Berlitz to everyone - a responsible and trustworthy partner.

MonoSol - J. Wrzeszcz-Karpiel, HR Manager Poland
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Glencore Poland has been cooperating with Berlitz Language School in Gdansk since 2002. We value cooperation with Berlitz because of the substantive preparation of teachers, flexible approach both in terms of setting the training schedule and taking into account suggestions for changes in the program from the students. Very good communication in organizational matters also deserves recognition.

Glencore Polska - A. Sycz, HR and Administration Manager
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The Berlitz method used by the teachers is characterized by high efficiency, which allows us to quickly and thoroughly develop knowledge of the foreign language. We can confidently recommend Berlitz Language School in Gdansk, which carries out its services in a reliable and professional manner, guaranteeing its clients high efficiency and satisfaction with their progress in improving their language skills.

Klimor
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We would like to thank the Berlitz Poland language school for its complete professionalism, as well as adequate consulting and substantive and organizational support. Also worth emphasizing are the teaching staff and the team of methodologists, who often adapt the material to the specifics of our organization and respond to our individual requests or needs. This flexible approach enables our employees to prepare for speeches and presentations in an international business environment.

Our employees have participated in Total Immersion training and one-on-one courses, and currently the Cracow branch is training executives in personalized one-on-one courses. Each time the course plan was adjusted to the capabilities and needs of the participants. Perfectly prepared instructors, engaging learning materials, including an online platform, and a stress-free teaching method, visibly translate into motivation to learn the language and quick results. We value Berlitz not only for the highest quality training, but also for the reliability, openness and excellent atmosphere at the Language Center. We declare that we will use the courses again when the need arises for our employees to learn foreign languages quickly and effectively.

Rekma

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